WP017: Industrial Facility Quality Perspectives in Owner Organizations

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Abstract/Contents

Abstract: In this paper, a definition for industrial facility quality and a quality measurement technique are proposed. Owner attitudes toward plant quality are measured in an exploratory study of 17 industrial facilities. Three subpopulations within owner organizations are identified (Operations, Strategic, and Project Management) and attitude differences between them are interpreted. Two quality indices based on subjective evaluations are presented which enable the comparison of plants on the basis of summary statistics. The indices are validated based on correlations with an objective representational measure. The implications of these results for owner organizations as well as engineering and construction contractors are discussed.

Type of resource	text
Date created	August 1992

Author	Fergusson, Kelly Jean
Author	Teicholz, Paul

Subject	CIFE
Subject	Center for Integrated Facility Engineering
Subject	Stanford University
Subject	Industrial Facility Quality
Subject	Owner Organizations
Subject	Quality Measurement
Genre	Technical report

Location	https://purl.stanford.edu/zv728dq8909

Use and reproduction: User agrees that, where applicable, content will not be used to identify or to otherwise infringe the privacy or confidentiality rights of individuals. Content distributed via the Stanford Digital Repository may be subject to additional license and use restrictions applied by the depositor.

Preferred Citation: Fergusson, Kelly Jean and Teicholz, Paul. (1992). WP017: Industrial Facility Quality Perspectives in Owner Organizations. Stanford Digital Repository. Available at: http://purl.stanford.edu/zv728dq8909

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