WP067: Trust in Cross-Functional, Global Teams
Abstract/Contents
- Abstract
- With Internet technology and globalization, companies are rapidly adopting cross-functional, global teams, but little is known about the challenging new social environment created for team members. One challenge is the development of trust. To develop and test a model of interpersonal trust, we observed and surveyed 167 dyads across nineteen globally distributed student teams. Teams containing an architect, engineer and construction manager with entry-level education and work experience designed, analyzed and planned a $5 million construction project. We found that perceived trustworthiness (benevolence, ability and integrity) was associated with higher levels of trust but perceived performance mediated the relationship between perceived trustworthiness and trust. Our longitudinal analyses indicated general stability in perceived trustworthiness, perceived performance and trust, but there were some changes over time.
Description
| Type of resource | text |
|---|---|
| Date created | April 2002 |
Creators/Contributors
| Author | Zolin, RoxanneRaymond E. Levitt |
|---|---|
| Author | Hinds, Pamela J. |
| Author | Fruchter, Renate |
| Author | Levitt, Raymond E. |
Subjects
| Subject | CIFE |
|---|---|
| Subject | Center for Integrated Facility Engineering |
| Subject | Stanford University |
| Subject | Cross-Functional |
| Subject | Distributed Work |
| Subject | Global Teams |
| Subject | Trust |
| Genre | Technical report |
Bibliographic information
Access conditions
- Use and reproduction
- User agrees that, where applicable, content will not be used to identify or to otherwise infringe the privacy or confidentiality rights of individuals. Content distributed via the Stanford Digital Repository may be subject to additional license and use restrictions applied by the depositor.
Preferred citation
- Preferred Citation
- Zolin, RoxanneRaymond E. Levitt and Hinds, Pamela J. and Fruchter, Renate and Levitt, Raymond E.. (2002). WP067: Trust in Cross-Functional, Global Teams. Stanford Digital Repository. Available at: http://purl.stanford.edu/yv901nm2683
Collection
CIFE Publications
Contact information
- Contact
- cife-email@stanford.edu
Loading usage metrics...