TR196: Relationships Between Project Complexity and Communication

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Abstract/Contents

Abstract: The Architecture Engineering Construction (AEC) industry delivers increasingly complex projects to maximize project value. This complexity requires communication, but the AEC industry struggles to leverage information technology to facilitate communication. Also, theory lacks methods to evaluate communication, complexity, and their relationships. First, the authors apply complexity and virtual design and construction research to develop a method for evaluating product, organization, and process (POP) complexity. Second, through project team interviews, the authors develop a communication evaluation method. The method evaluates (1) collaboration within projects, (2) sharing between projects, and (3) strategic understanding across the firm or industry. Applying these two evaluation methods to the case studies, the authors validate the usefulness of the methods and establish a trend between increased POP complexity and increased communication challenges. The two evaluation methods provide the opportunity for teams to learn from and improve upon their communication strategies. By increasing the awareness of the relationship between complexity and communication, the paper aims to motivate and provide foundation for the development of more efficient and effective communication tools.

Type of resource	text
Date created	January 2011

Subject	CIFE
Subject	Center for Integrated Facility Engineering
Subject	Stanford University
Subject	Communication
Subject	Construction
Subject	Coordination
Subject	Design
Subject	Information Management
Subject	Organization Models
Subject	Process Models
Subject	Product Models
Subject	Project Management
Subject	Technology and Innovation Management
Genre	Technical report

Location	https://purl.stanford.edu/xt189rg8036

Use and reproduction: User agrees that, where applicable, content will not be used to identify or to otherwise infringe the privacy or confidentiality rights of individuals. Content distributed via the Stanford Digital Repository may be subject to additional license and use restrictions applied by the depositor.

Preferred Citation: Senescu, Reid and Aranda-Mena, Guillermo and Haymaker, John. (2011). TR196: Relationships Between Project Complexity and Communication. Stanford Digital Repository. Available at: http://purl.stanford.edu/xt189rg8036

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