Customer Feedback
Abstract/Contents
- Abstract
- JetBlue has comment cards on board of every plane for customers to complete while on the plane. We survey our customers through the internet, and manage the email feedback we receive, says Neeleman. This information is shared with all the employees through JetBlue's intranet.
Description
Type of resource | moving image |
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Extent | 1 digital video file |
Place | Stanford (Calif.) |
Date created | April 30, 2003 |
Language | English |
Digital origin | born digital |
Sound content | sound |
Color content | color |
Creators/Contributors
Speaker | Neeleman, David, 1959- |
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Subjects
Subject | Entrepreneurship |
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Subject | Business |
Genre | Filmed lectures |
Bibliographic information
Location | https://purl.stanford.edu/tv178pj6728 |
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Location | SC1209 |
Repository | Stanford University. Libraries. Department of Special Collections and University Archives |
Access conditions
- Use and reproduction
- The materials are open for research use and may be used freely for non-commercial purposes with an attribution. For commercial permission requests, please contact the Stanford University Archives (archivesref@stanford.edu).
- Copyright
- Copyright © 2003 The Board of Trustees of the Leland Stanford Junior University. All rights reserved.
Collection
Stanford Technology Ventures Program, Entrepreneurial Thought Leaders Seminar, videorecordings
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