The influence of a robot's mere presence on human communication

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Abstract/Contents

Abstract
Does the mere presence of a robot change the way that a patient thinks about and behaves toward her medical provider? We investigated this question using a commercially-available robot that millions of people will soon encounter. Fifty-one participants interacted with a nutritionist in the presence of either a tablet (control), a robot with unmoving eyes that stared toward the participant (nonsocial implicit cue), or a robot with eyes that tracked the participant's face (social implicit cue). Participants in the social robot condition looked at the nutritionist more than those in the nonsocial condition, and perceived her less warmly than those in the control condition. Those in the presence of either robot also contributed less to their conversations with the nutritionist than those in the presence of a tablet. Discussion focuses on causal mechanisms; the validity of concepts like sociality; the ambiguous meaning of eye movements; and implications for design, doctor-patient rapport, and human culture.

Description

Type of resource text
Form electronic; electronic resource; remote
Extent 1 online resource.
Publication date 2017
Issuance monographic
Language English

Creators/Contributors

Associated with Dole, Lorin
Associated with Stanford University, Department of Communication.
Primary advisor Bailenson, Jeremy
Primary advisor Ju, Wendy, 1975-
Thesis advisor Bailenson, Jeremy
Thesis advisor Ju, Wendy, 1975-
Thesis advisor Reeves, Byron, 1949-
Thesis advisor Schwartz, Daniel L
Advisor Reeves, Byron, 1949-
Advisor Schwartz, Daniel L

Subjects

Genre Theses

Bibliographic information

Statement of responsibility Lorin Dole.
Note Submitted to the Department of Communication.
Thesis Thesis (Ph.D.)--Stanford University, 2017.
Location electronic resource

Access conditions

Copyright
© 2017 by Lorin Daniel Dole
License
This work is licensed under a Creative Commons Attribution Non Commercial 3.0 Unported license (CC BY-NC).

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