Products for Life, Customers for Life
Abstract/Contents
- Abstract
- McDonough + Partners lead McDonough, William points out that manufacturers can utilize the same resources repeatedly, and build a lifetime buying relationship with their customer in the process. By closing the product cycle - that is, designing goods with their deconstruction and reconstruction in mind - product developers are uniquely poised to deepen their customer relationship. McDonough cites a case study of a carpet manufacturer that employs Cradle to Cradle design. Customers "lease" the carpet, and are offered financial incentive to return it after its term of use, where the manufacturer can strip it, reuse the backing, and replenish the fibers into new design - keeping toxic chemicals out of the environment, and unwanted product from the landfill.
Description
Type of resource | moving image |
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Extent | 1 digital video file |
Place | Stanford (Calif.) |
Date created | October 15, 2008 |
Language | English |
Digital origin | born digital |
Sound content | sound |
Color content | color |
Creators/Contributors
Speaker | McDonough, William |
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Subjects
Subject | Entrepreneurship |
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Subject | Business |
Genre | Filmed lectures |
Bibliographic information
Location | https://purl.stanford.edu/td951db0318 |
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Location | SC1209 |
Repository | Stanford University. Libraries. Department of Special Collections and University Archives |
Access conditions
- Use and reproduction
- The materials are open for research use and may be used freely for non-commercial purposes with an attribution. For commercial permission requests, please contact the Stanford University Archives (archivesref@stanford.edu).
- Copyright
- Copyright © 2008 The Board of Trustees of the Leland Stanford Junior University. All rights reserved.
Collection
Stanford Technology Ventures Program, Entrepreneurial Thought Leaders Seminar, videorecordings
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