Design affordances for online interactions
Abstract/Contents
- Abstract
- Online interactions are part of our social fabric. We are becoming increasingly reliant on online platforms, such as social media and collaborative tools, to enable and facilitate our social interactions and collaborations. The ways in which these platforms are designed greatly influence the way we interact with one another. Yet many commercially available tools for computer-mediated user-user interactions rely on existing generic approaches without adequate consideration of contextual specificity or user needs. This often leads to ill-designed collaborative tools, frequently impairing communication and collaboration, rather than empowering users to interact seamlessly online. To build a better understanding of the impact of current platform designs, I have investigated user perceptions around online actions. Online actions are actions that we take on social platforms that have communicative value and are one of the most active ways in which we interact with others online. I have studied how ambiguities inherent in the current design of these actions make users think, feel, and interact. I have found that ambiguous online actions lead to inaccurate conjectures, attribution biases, and interpretation discrepancies by users both in social media and on collaborative platforms. These, in turn, affect users' perception of others and comfort in taking online actions, especially in contexts where perceptions of ownership abound. Consequently, my investigations elucidate where and how misunderstandings may occur, and underscore the importance of providing rationales for online actions. From synthesizing these findings, I have formulated principles of design affordances that can enable platform developers and designers to help build better collaborative experiences for users.
Description
| Type of resource | text |
|---|---|
| Form | electronic resource; remote; computer; online resource |
| Extent | 1 online resource. |
| Place | California |
| Place | [Stanford, California] |
| Publisher | [Stanford University] |
| Copyright date | 2022; ©2022 |
| Publication date | 2022; 2022 |
| Issuance | monographic |
| Language | English |
Creators/Contributors
| Author | Park, So Yeon |
|---|---|
| Degree supervisor | Leifer, Larry J |
| Thesis advisor | Leifer, Larry J |
| Thesis advisor | Berger, Jonathan, 1954- |
| Thesis advisor | Follmer, Sean |
| Thesis advisor | Hancock, Jeff |
| Degree committee member | Berger, Jonathan, 1954- |
| Degree committee member | Follmer, Sean |
| Degree committee member | Hancock, Jeff |
| Associated with | Stanford University, Department of Mechanical Engineering |
Subjects
| Genre | Theses |
|---|---|
| Genre | Text |
Bibliographic information
| Statement of responsibility | So Yeon Park. |
|---|---|
| Note | Submitted to the Department of Mechanical Engineering. |
| Thesis | Thesis Ph.D. Stanford University 2022. |
| Location | https://purl.stanford.edu/rz138tt4074 |
Access conditions
- Copyright
- © 2022 by So Yeon Park
- License
- This work is licensed under a Creative Commons Attribution 3.0 Unported license (CC BY).
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