Viral outrage : victims and villains of our contemporary moral discourse

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Abstract/Contents

Abstract
Viral outrage--the piling up of online condemnation in response to offensive remarks--is a common expression of moral judgment in the digital age. Whereas moral outrage has traditionally served a valuable social function, expressing group values and inhibiting deviant behavior, the exponential dynamics of Internet postings make this expression of legitimate individual outrage appear excessive and unjust. Across nine studies (N=5,377), we address two questions: 1) How do outside observers evaluate individuals who contribute to viral outrage? 2) Is viral outrage effective in convincing observers that an offender is blameworthy? In Studies 1-5, participants saw racist, sexist, or unpatriotic posts with accompanying expressions of outrage, and formed impressions of a single commenter. We demonstrate that the same individual outrage that would be praised in isolation was more likely to be viewed as bullying when echoed online by a multitude of similar responses, as viral outrage elicited greater sympathy towards the initial offender. In Studies 6-9, participants were again presented with offensive posts and accompanying expressions of outrage, but in contrast to the previous studies, evaluated the offender rather than individual commenters. As more people expressed outrage, observers believed it was more normative to express condemnation, but also felt that the outrage was excessive, thus inspiring both more outrage and more sympathy towards the offender. Greater outrage increased condemnation towards the offender; greater sympathy decreased it. These two processes operated in opposition and suppressed one another. The exponential nature of online moral outrage may significantly alter how outrage is elicited, expressed, and perceived, raising the question of how best to respond to injustice in the digital age.

Description

Type of resource text
Form electronic resource; remote; computer; online resource
Extent 1 online resource.
Place California
Place [Stanford, California]
Publisher [Stanford University]
Copyright date 2019; ©2019
Publication date 2019; 2019
Issuance monographic
Language English

Creators/Contributors

Author Sawaoka, Takuya
Degree supervisor Monin, Benoît, 1972-
Thesis advisor Monin, Benoît, 1972-
Thesis advisor Markus, Hazel Rose
Thesis advisor Tsai, Jeanne Ling
Degree committee member Markus, Hazel Rose
Degree committee member Tsai, Jeanne Ling
Associated with Stanford University, Department of Psychology.

Subjects

Genre Theses
Genre Text

Bibliographic information

Statement of responsibility Takuya Sawaoka.
Note Submitted to the Department of Psychology.
Thesis Thesis Ph.D. Stanford University 2019.
Location electronic resource

Access conditions

Copyright
© 2019 by Takuya Sawaoka
License
This work is licensed under a Creative Commons Attribution Non Commercial 3.0 Unported license (CC BY-NC).

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