Dynamic procedure aids : increasing access, assimilation, acceptance, and attention in crisis response and high-reliability domains
- Many information-rich domains, from aviation to crisis response, require accurate responses under extreme time constraints. Paper checklists have been shown to improve important outcome measures. While these paper checklists are valuable, they are static, slow to access, and show both too much and too little information. Little is known about how to design checklists well, especially new forms of computer-aided checklists; experts produce most existing designs in an ad-hoc manner. In response, we introduce the Dynamic Procedure aids approach. Dynamic Procedure aids address four key problems in checklist usage: ready access to the aids, rapid assimilation of their content, professional acceptance of their use in medical procedures, and the limited attention available to their users. This design solution arose through a multi-year participation in medical crisis response training featuring realistic team simulations. A study compared Dynamic Procedure aids, paper aids, and no aid conditions, finding that participants with Dynamic Procedure aids performed significantly better than with paper aids or no aid. This study introduces the Narrative Simulation paradigm for comparatively assessing expert procedural performance through a score-and-correct approach Next, this thesis compares alternative checklist design proposals, distills effective design patterns, and shows that designing checklists with these features improves performance. A two-part experiment with medical participants was conducted in a laboratory with an eye-tracker. The first part compared time performance, eye-traces, and memory retention for five alternative checklist designs. From the results and design patterns, we distilled three key design principles to support rapid reading and instantiated them in a new design style. The second part compared the original designs to this redesigned style, called RapidRead. Applying these RapidRead principles reduced variance in response times, importantly minimizing the frequency of slow responses.
|Type of resource
|electronic; electronic resource; remote
|1 online resource.
|Cirimele, Jesse Edward
|Stanford University, Computer Science Department.
|Card, Stuart K
|Card, Stuart K
|Statement of responsibility
|Jesse Edward Cirimele.
|Submitted to the Department of Computer Science.
|Thesis (Ph.D.)--Stanford University, 2013.
- © 2013 by Jesse Edward Cirimele
- This work is licensed under a Creative Commons Attribution Non Commercial 3.0 Unported license (CC BY-NC).
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