WP066: Trust in Context: The Development of Interpersonal Trust in Geographically Distributed Work Teams
Abstract/Contents
- Abstract
- Increased competition, globalization, and greater availability of communication technologies have lead to an increase in the number of geographically distributed teams. The distribution of these teams creates new contexts for team members that may make trust simultaneously more difficult and more important. In this chapter, we used data from 108 dyads on 12 globally distributed student project teams to compare the development of trust in collocated and distributed dyads. We find evidence that trust is more stable in distributed dyads it increases less, but it also decreases less than in collocated dyads. Members of distributed dyads appear to retain stable perceptions of their team members’ trustworthiness that, in turn, affect their perceptions of their team members’ performance. In contrast, collocated dyads appear to update their perceptions of trustworthiness based on their perceptions of their team members’ performance. We conclude that the context in which people are working may have a significant impact on the way that trust is developed.
Description
Type of resource | text |
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Date created | April 2002 |
Creators/Contributors
Author | Zolin, Roxanne | |
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Author | Hinds, Pamela J. |
Subjects
Subject | CIFE |
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Subject | Center for Integrated Facility Engineering |
Subject | Stanford University |
Subject | Cross-Functional |
Subject | Distributed Work |
Subject | Global Teams |
Subject | Trust |
Genre | Technical report |
Bibliographic information
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- User agrees that, where applicable, content will not be used to identify or to otherwise infringe the privacy or confidentiality rights of individuals. Content distributed via the Stanford Digital Repository may be subject to additional license and use restrictions applied by the depositor.
Preferred citation
- Preferred Citation
- Zolin, Roxanne and Hinds, Pamela J.. (2002). WP066: Trust in Context: The Development of Interpersonal Trust in Geographically Distributed Work Teams. Stanford Digital Repository. Available at: http://purl.stanford.edu/hf567yd2814
Collection
CIFE Publications
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