Failing feedback : evaluation in residency training

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Abstract/Contents

Abstract
Research on expertise development suggests that feedback is a critical component for effective deliberate practice. In complex domains that require adaptive expertise, the quality and implementation of feedback is understudied. This dissertation examines residency education as a case study for feedback in apprenticeship models. A combination of milestone score, narrative comment, evaluator characteristic, student evaluation, and interview data was collected and analyzed for ten residency programs across three training institutions from 2013-2017. Part 1 describes the low assessment reliability and low feedback quality of end-of-rotation milestone scores and narrative comments. This section also presents a novel set of automated tools for assessing feedback quality in residency programs and documents significant variation among evaluators across these feedback metrics. Part 2 tests explanations for variation among evaluators and concludes that evaluator characteristics such as teaching and training experience are not as important as the motivation and incentive systems built into clinical education programs. Part 3 implements an intervention in three residency programs that improves narrative comment specificity and valence in an eight-week post-intervention period. Despite minimal improvement in milestone scores, this study demonstrates the utility of the feedback metric tools for measuring intervention efficacy. We conclude this dissertation with a discussion of recommendations for residency programs seeking to improve their own feedback along with future research directions.

Description

Type of resource text
Form electronic resource; remote; computer; online resource
Extent 1 online resource.
Place California
Place [Stanford, California]
Publisher [Stanford University]
Copyright date 2018; ©2018
Publication date 2018; 2018
Issuance monographic
Language English

Creators/Contributors

Author Keil, Martin
Degree supervisor Wieman, C. E. (Carl Edwin)
Thesis advisor Wieman, C. E. (Carl Edwin)
Thesis advisor Schwartz, Daniel L
Thesis advisor Tanaka, Pedro Paulo
Degree committee member Schwartz, Daniel L
Degree committee member Tanaka, Pedro Paulo
Associated with Stanford University, Graduate School of Education.

Subjects

Genre Theses
Genre Text

Bibliographic information

Statement of responsibility Martin Keil.
Note Submitted to the Graduate School of Education.
Thesis Thesis Ph.D. Stanford University 2018.
Location electronic resource

Access conditions

Copyright
© 2018 by Martin Francis Keil
License
This work is licensed under a Creative Commons Attribution Non Commercial 3.0 Unported license (CC BY-NC).

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