X-Ray Vision at work : diagnosing covert diversity, equity & inclusion dynamics in a non-profit organization
Abstract/Contents
- Abstract
- This qualitative case study seeks to understand, from a systems psychodynamics perspective, how employees experience covert dynamics during organizational development and change (ODC) initiatives that are focused on improving diversity, equity, and inclusion (DEI) in the workplace. Using the organizational framework and diagnostic tool "X-Ray Vision," I explored with twenty-seven nonprofit employees the application and effectiveness of the tool as they examined covert DEI dynamics that were influencing implementation of their strategic plan. Specifically, I wanted to know how ODC and DEI researchers and practitioners can use X-Ray Vision as a diagnostic tool to support employees while they are designing, leading, and managing change. Study participants were chosen using a convenience sampling methodology. The primary data collection methods were focus groups and semi-structured interviews, supported by participant-observation and document review. The data were organized, coded, and analyzed using the X-Ray Vision conceptual framework and related concepts in the DEI literature. The research revealed that there were many covert DEI dynamics operating at multiple levels of the organizational system intrapersonal, interpersonal, group, intergroup, and interorganizational that were having a negative impact on employee well-being, relationships, motivation, and job satisfaction, as well as organizational culture, climate, and performance. The study's findings suggest that the X-Ray Vision diagnosis is most useful when the researcher or practitioner explicitly links covert concepts in the tool with related DEI concepts and expertly uses self-as-instrument when engaged in DEI-specific organization development and change challenges. The study offers recommendations for ODC and DEI researchers and practitioners who want to diagnose covert DEI dynamics operating beneath the surface of organizational life.
Description
| Type of resource | text |
|---|---|
| Form | electronic resource; remote; computer; online resource |
| Extent | 1 online resource. |
| Place | California |
| Place | [Stanford, California] |
| Publisher | [Stanford University] |
| Copyright date | 2024; ©2024 |
| Publication date | 2024; 2024 |
| Issuance | monographic |
| Language | English |
Creators/Contributors
| Author | Jenkins, Jacqueline Denise |
|---|---|
| Degree supervisor | Markus, Hazel Rose |
| Degree supervisor | Noumair, Debra Ann |
| Thesis advisor | Markus, Hazel Rose |
| Thesis advisor | Noumair, Debra Ann |
| Thesis advisor | Elam, Michele |
| Degree committee member | Elam, Michele |
| Associated with | Stanford University, School of Humanities and Sciences |
| Associated with | Stanford University, Program in Modern Thought and Literature |
Subjects
| Genre | Theses |
|---|---|
| Genre | Text |
Bibliographic information
| Statement of responsibility | Jacqueline Denise Jenkins. |
|---|---|
| Note | Submitted to the Program in Modern Thought and Literature. |
| Thesis | Thesis Ph.D. Stanford University 2024. |
| Location | https://purl.stanford.edu/br988bb2839 |
Access conditions
- Copyright
- © 2024 by Jacqueline Denise Jenkins
- License
- This work is licensed under a Creative Commons Attribution Non Commercial 3.0 Unported license (CC BY-NC).
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